CRM

The lead management business tool looks at 3 key areas of a Retailers business and assesses a Retailers management of customer enquires.

  • Sales lead management.
  • marketing lead management.
  • Retailer management systems (DMS) assessment.
  • Assesses all forms of E-communication (website, E-mails, E-brochures, SMS, Etc.)
  • Assesses Customer follow-ups.
  • Generates reports based on findings.
Assess

Correct

Review