The lead management business tool looks at 3 key areas of a Retailers business and assesses a Retailers management of customer enquires.
- Sales lead management.
- marketing lead management.
- Retailer management systems (DMS) assessment.
- Assesses all forms of E-communication (website, E-mails, E-brochures, SMS, Etc.)
- Assesses Customer follow-ups.
- Generates reports based on findings.