RETAILER COMPETENCY

We have over 30 years experience in the retail and automotive industries. Since our start, our focus has been to raise the level of skill and professionalism of Managers and team members to provide a customer led experience. From online learning to intensive workshops through to 6 month leadership development programs. We have the knowledge, experience and materials to create a program specific to the needs of your organisation. This Includes:

• Onboarding new team members.
• Building rapport and connecting with your customers.
• Setting appointments from all enquiry types.
• Utilising social media and online tools to connect and sell.

• Sales and negotiation skills.
• Operational skills for managers.
• Team development.
• Leadership development and coaching.